I’ve given a project to setup a live support chat on our company website for supporting customer issue using this live chat rather using IM or Skype that required to provide the ID to customer. There are many free live chat on the internet and I found Comm100 that providing much more features than others and they providing the server hosting as well, mean that we do not required to setup our own live chat server and we just required sign up an account and paste the live chat script to website. That’s all, simple and best of all its FREE!

Below is some of the features that we are interested in:-

• Free hosted application
• Unlimited operator
• Support all major browser
• Cross platform client support
• Symbian, IPhone, Blackberry & Windows Mobile support
• Chat transfer, join and refuse
• Chat history logging
• File transfer, screenshot and voice chat support
• Send canned message
• Customizable logo and wording
• Pre-chat survey (information gathering before initiate chat)
• Offline form submit
• Integrate with Ticketing system

 

There are plenty more other features here. So wait no more if you’re looking for live chat support that is simple and easy to used, just click here to register yourself a free account!

 

Comm100 no longer providing FREE hosted live support chat, hence i’ve updated to my blog as well. Too bad as we have been using it quite sometimes and its does provide a good platform to start with.