I’ve given a project to setup a live support chat on our company website for supporting customer issue using this live chat rather using IM or Skype that required to provide the ID to customer. There are many free live chat on the internet and I found Comm100 that providing much more features than others and they providing the server hosting as well, mean that we do not required to setup our own live chat server and we just required sign up an account and paste the live chat script to website. That’s all, simple and best of all its FREE!

Below is some of the features that we are interested in:-

• Free hosted application
• Unlimited operator
• Support all major browser
• Cross platform client support
• Symbian, IPhone, Blackberry & Windows Mobile support
• Chat transfer, join and refuse
• Chat history logging
• File transfer, screenshot and voice chat support
• Send canned message
• Customizable logo and wording
• Pre-chat survey (information gathering before initiate chat)
• Offline form submit
• Integrate with Ticketing system

There are plenty more other features here. So wait no more if you’re looking for live chat support that is simple and easy to used, just click here to register yourself a free account!

I was testing out this software by 2X that enable you to publish individual application seamlessly without user having to be at office. User are able to access to application via web access and connect back to your office system running your accounting software or your favourite apps. It also able to load balance your terminal server farm based on the connection, memory and cpu usage.

It works like citrix but its cheaper then cixtrix, now it comes with 5 license free and you can try it out for your self. The installation is pretty straight forward and you barely need the manual to get this software run.

Here is the list of the features:-

I encounter this problem few times on new pc that I just do windows update, during the windows update it ask to download the SP3 patch and i do have the file offline so i cancel the download. Then i install from my offline file, after installed the SP3 patch rebooted and notice that i can’t do anymore windows update but eventualy the windows update have downloaded the updates file but can’t install it.

I was given a migration project to migrate Debian mail server to Mdaemon mail server. This project include setting up the Mdaemon mail server and migrate email over 600+ mailbox on Debian mail server, at first this project seem to be very straight forward as from the first meeting with the customer they mention is 90% of the user is using outlook express. This sound like all the email will be store on the client rather than in debian mailserver right? By the time we do the installation only we found out they given us the wrong info, where 90% of the user is using webmail…. !@#$#$%#% .

This morning, going for a product briefing TripWire by TransNiaga in KL Sentral. Basically this product does is monitoring and audit all the server in the network, it does a really good job that it keep log of everything that have been done and altered by unauthorized ppl. So any problem happen to the system, you have an idea what have been done lately and by who.

Con about the product is time being it only able to do monitoring and not prohibit the unauthorized access to altered the changes. So that’s mean when virus attack, your system still down and you need to have backup unit available as the TripWire only help you determine who let the virus come in.

It does actually based on Linux tripwire and it have been improve that is can be used cross platform.